Venting...
Switching phone carriers - what a pain this is turning out be. Verizon has been overcharging us for months and they have screwed up our account. I'm the Account Owner and pay the bills, but somehow, I'm not listed as an Account Manager. Online support couldn't fix that issue. I hate going into the store - it's worse than the lines at the DMV. I don't have hours to waste on a weekend. Time to dump them and try someone else. But now I'm having problems getting the PIN I need to move our accounts!!
I Switched 4 lines from Verizon to AT&T yesterday. I've never had cellular with anyone other than Verizon for 15 years. I've been pretty satisfied with Verizon's customer service but we don't get much coverage at the house we moved into 4 years ago so we use wi-fi calling as default. But our wi-fi has gone out before, and where I would typically use my phone's hotspot for work related stuff, since we have such bad coverage I had to actually go park outside Starbucks to take some work calls.
AT&T saves us about $20 per month, which isn't huge, but still nice to save a bit. The transfer went smoothly. I went to the AT&T store and logged into my Verizon account and they were able to do everything efficiently BUT I did not have the "Account Manager" issue.
Venting...
Switching phone carriers - what a pain this is turning out be. Verizon has been overcharging us for months and they have screwed up our account. I'm the Account Owner and pay the bills, but somehow, I'm not listed as an Account Manager. Online support couldn't fix that issue. I hate going into the store - it's worse than the lines at the DMV. I don't have hours to waste on a weekend. Time to dump them and try someone else. But now I'm having problems getting the PIN I need to move our accounts!!
You can make an appointment and then there's no waiting. I've done it a couple of times.
I dumped verizon when my phone died and they refused to activate a spare I had to get me by (same model). I'm not going to pay their premium if they are going to leave me hanging like that.
I switched to walmart's familymobile and been paying $60/mo for both my wife and mine for several years now. I think we only have 3GB of data each, but I don't use much and she connects her phone to our home and her work wireless anyway. They don't have anyone in-store to talk to so that isn't even an option. The couple of times I needed to call support they did the job adequately without a problem. They were on Tmobile network, but Verizon may have bought them in the past few years. I don't remember
My wife signed up for a craft show next Saturday. One of the items she made are gumball machine looking treat containers from clay pots/saucers and a glass globe. I gave advice on the paint and helped out. But now that they are together these things are cracking me up! Put in gumballs, cookies, dog treats. Whatever.
I insisted on doing an old school bright red one. I kindof want to steal it for my desk and dump a bag of peanut M&Ms in it.... but they would last a week tops. Then I'm even more fat.
Comments
Venting...
Switching phone carriers - what a pain this is turning out be. Verizon has been overcharging us for months and they have screwed up our account. I'm the Account Owner and pay the bills, but somehow, I'm not listed as an Account Manager. Online support couldn't fix that issue. I hate going into the store - it's worse than the lines at the DMV. I don't have hours to waste on a weekend. Time to dump them and try someone else. But now I'm having problems getting the PIN I need to move our accounts!!
I Switched 4 lines from Verizon to AT&T yesterday. I've never had cellular with anyone other than Verizon for 15 years. I've been pretty satisfied with Verizon's customer service but we don't get much coverage at the house we moved into 4 years ago so we use wi-fi calling as default. But our wi-fi has gone out before, and where I would typically use my phone's hotspot for work related stuff, since we have such bad coverage I had to actually go park outside Starbucks to take some work calls.
AT&T saves us about $20 per month, which isn't huge, but still nice to save a bit. The transfer went smoothly. I went to the AT&T store and logged into my Verizon account and they were able to do everything efficiently BUT I did not have the "Account Manager" issue.
To> @Tom_S said:
You can make an appointment and then there's no waiting. I've done it a couple of times.
I dumped verizon when my phone died and they refused to activate a spare I had to get me by (same model). I'm not going to pay their premium if they are going to leave me hanging like that.
I switched to walmart's familymobile and been paying $60/mo for both my wife and mine for several years now. I think we only have 3GB of data each, but I don't use much and she connects her phone to our home and her work wireless anyway. They don't have anyone in-store to talk to so that isn't even an option. The couple of times I needed to call support they did the job adequately without a problem. They were on Tmobile network, but Verizon may have bought them in the past few years. I don't remember
My wife signed up for a craft show next Saturday. One of the items she made are gumball machine looking treat containers from clay pots/saucers and a glass globe. I gave advice on the paint and helped out. But now that they are together these things are cracking me up! Put in gumballs, cookies, dog treats. Whatever.
I insisted on doing an old school bright red one. I kindof want to steal it for my desk and dump a bag of peanut M&Ms in it.... but they would last a week tops. Then I'm even more fat.
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